Before we start, let’s agree on a working definition of persuasion. “Persuasion is how we can make people change the way they think, feel or behave.” It covers a wide variety of techniques that you can use to influence the mind of others… And don’t consider persuasion as something that you have to put up with, consider it as something you should use. “We all sell something a…
“In today’s competitive environment, it is not enough to be the best in your field, intellectually. Competency is only half of what you need to climb the ladder of success. The other half is the softer side of you – it’s that part of you that will be liked, admired, trusted and remembered.” – Carole Nicola Ides Soft skills are essential irrespective of the level of management –…
Maybe you had a bad morning, maybe you just didn’t think or maybe you have the unique gift to say the wrong thing at the wrong time. We’ve all had this happen at least once but how do you come back from it in the work place? Communication is king and however much we’d like to think that we don’t judge other people, when we are misunderstood in…