This year could mark the beginning of historically significant trends in digital marketing. As technology evolves, digital marketing is changing too. This year, companies will focus on digital channels to engage with their consumers. Consequently, you’ll find the Top 5 must-know digital marketing trends listed below. The upcoming trends in 2022 in such a fast-changing industry as the digital one are focused on personalization. Consumers will expect digital…
May 1, 2020: Most operators said “No.” He used the “There’s a place for you here” approach. Let’s all become pandemic-ready for reopening. When Texas Gov. Greg Abbott authorized pandemic-closed movie theaters to reopen at 25% occupancy on May 1, 2020, most operators said “No.” Forget about hosting a superspreader. The economics didn’t add up, with no fresh releases and few customers. Mitch Roberts disagreed. He controlled 57…
You could have the best product on the market. But if your customer service lags behind, your profits will surely follow the same pattern.…
If you make customer experience your top priority, and follow the steps above, you can greatly improve your business’s performance.…
Make no mistake: People are spending money. Make sure you’re doing all you can to funnel it your way.…
In this difficult moment for businesses, customer experience may be the last thing on your mind. That needs to change if you want to make it past this time.…
When it comes to the customer experience, don’t underestimate the small things. They can become a big deal — and a big competitive advantage.…
Every retailer has a unique brand and distinct flavor. It’s your job to translate this into a distinct and engaging store design.…
Honing your ability to engage customers at a meaningful level is a skill that will benefit your business (and career) for years to come.…
