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etiquette

How to Be More Accessible to Your Customers

by / ⠀Entrepreneurship Finding Customers / May 25, 2022
Being accessible to your customers is a primary sign of good service. Here are some ways to make it easier for your customers to reach you.

There are few things as frustrating for customers as trying to access a business that makes it as hard as possible. Their phone calls and emails might go unanswered. They might even struggle to get the support they need in-store. Consequently, when customers have such a poor experience, they may decide to take their business someplace more accessible, potentially impacting your bottom line. Providing exceptional customer service can…

Office Etiquette 2021: Are You a Rude Post-Covid Colleague?

by / ⠀Career Advice / November 10, 2021
Office etiquette with face masks and greetings may cause embarrassment. But maybe the rules and boundaries have changed since the pandemic.

Office etiquette with face masks and greetings may cause embarrassment. But maybe the rules and boundaries have changed since the pandemic. This is awkward. While we’re back in the office, our social skills seem like they may have stayed at home. Maybe the rules and boundaries have changed? It was common to grab someone’s hand during meetings or to take a seat beside a colleague in a conference…

7 Not-So-Soft Skills Every Entrepreneur Needs

by / ⠀Career Advice Over 30 Advice / March 27, 2021
Not-So-Soft Skills Every Entrepreneur Needs

Soft skills are a bit of misnomer when you consider the hard implications associated with not demonstrating them. Consider the environment we currently work in. Since March 2020, we’ve gone from the wonderment of Zoom to near total fatigue with the technology. Yet, more than 515 million professionals meet on virtual platforms daily.  We’ve faced new challenges as we navigated a primarily indoor, personal and professional life. We…

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