negative comments

Facebook Feedback: Start Paying Attention to Negative Reviews

by / ⠀Finding Customers Personal Branding Startup Advice / June 14, 2021
So you've received some negative Facebook feedback? Don't ignore it! Handled properly, negative feedback can work to enhance your reputation.

Facebook feedback is more powerful than many of us realize. Turns out that approximately 84% of all people trust online reviews about a company and the products or services they provide. Gone are the days when a disgruntled customer could leave a scathing review and it would not negatively affect your business. Nowadays you simply must pay attention to things people say about your business online. This is…

How to Best Respond to Negative Blog Commenters

by / ⠀Startup Advice / May 17, 2013

“Karma, Baby!” If everyone just paid a little more attention to this mantra, the world would be such a happy little place, wouldn’t it? Ah, but there are the negative folks among us.  So, craft your responses carefully when you receive a not-so-nice post to your blog. What are some techniques to minimize the impact of their comments? Most importantly — Respond. Don’t react. Trolls: We have all…

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