To avoid groupthink, your company culture can't just celebrate the team — it also has to celebrate its individual members.…
3 Ways to Foster a Company Culture That Celebrates Individuals
by / ⠀Entrepreneurship• Startup Advice / September 26, 2019
Common wisdom says businesses can either provide personal service or create scalable systems. In the old days, that was true. Small businesses couldn’t scale without becoming impersonal — and big companies couldn’t keep up with the volume if they wanted to improve service. Fortunately, times have changed. Today’s businesses can get the best of both worlds by using better tools to improve service in scalable ways. Customers get…