When comes to being in a manager position, you need to have a framework in mind. By having a framework, you have a basic guideline to assist you in your leadership position. However, what framework do you choose? While that is up to you, consider the people, process, technology, or PPT framework.
This framework has existed for many decades, meaning that is proof that it works. This article is to explain PPT and how to use it as your management style. Let’s get started!
What is PPT?
People, process, technology. Those are the three core elements to this management style. What it means is:
- People: Do and complete the work
- Process: Makes the work efficient
- Technology: Assists in completing tasks
A business having a balance of the three creates a perfect synchronization of the organizational hierarchy of your business. If one of the three has a higher focus by the management, then the other two will suffer for it.
By not utilizing this process, it can pave the way towards ineffective workers as well as losing time and energy on technology they don’t understand. That is because companies often like to throw in the latest tech to help with their business. But, by just adding it to the business you are setting up for failure. Why? Because with technology you bring in, you need people who know how to use it so that it can be integrated properly into your business.
This goes the same for the process. If you focus too much on the process, then you may have a the right idea and plan, but don’t have the people nor tech to formalize it. Thus, it is important to keep a balance between these three things. Let’s take a closer look at people, process, technology.
People
People obviously refers to the people who work at the business. They are the ones who are tasked with projects and other to-dos. The people also use the process given to them by the business along with technology to assist them.
When it comes to people, you need to have the right people for the right job. An employee needs to have the skills, experience, and mindset for the job they are interested in. Yet, there are also people who may lack some of these things, but can be molded into well-rounded person.
People in key positions can often times be quite busy. This leads to management to having to hire new employees, reappropriate someone to a different department, or even outsource to a third party. A business also needs to put in the effort to train new hires or assist in helping them learn new technology brought in. All of this are key points insuring that the PPT framework is successful.
Process
The process is of course the steps that it takes to complete a certain task. This part of the PPT framework is the “how” aspect. The question is, “How do you complete this task?”.
A process is usually repeated because it should end in the same result regardless of who is competing the task.
When it comes to the process, consider the following:
- Employees need to understand where they fit in the process. They have to understand it and how it works. This requires communication and training.
- A business also needs to focus on what are the key steps of the process. These should be the parts of the process that have a greater focus on the end product. Thus, these need to have a focus first.
- The process also needs to be measured. A business should have the means to track the process to see how they are doing.
- Feedback is also key to the process. It is good to understand the good and bad of the process. That way, the bad can be improved on and the good can be maintained or upgraded.
Technology
After you have the people in place and the process is finalized, you can move on to technology. Technology helps us with our jobs and assists us in making the process go by easier and with greater efficiency.
While it can be quite enticing to use the best technology, you need to understand the technology first. You need people who understand it not to mention the technology needs a role in the process. Ensure that your people and process can handle the technology, otherwise, you sink too much money into tech that no one understands.
Conclusion
The people, process, technology framework is a great way to organize your business. By ensuring a balance between the three, you can see your company go towards
success.
Cutting corners does no-one any good. Be thorough with the PPT and by identifying its pros and cons, the problems you have will be quite minimal.