According to the American Society of Colon and Rectal Surgeons, Pilonidal disease is a chronic skin infection that affects about 70,000 people in the United States annually. While the cause is not entirely understood, it is often diagnosed in people between the ages of puberty and 40.
While traditional medical procedures often involve excision, which has long been considered the default treatment option, this may not adequately address the underlying anatomy responsible for recurrence.
Dr. Samuil Rafailov, a New Jersey pilonidal disease specialist at Pilofix, says the real problem isn’t a lack of willingness to help, but a lack of clarity about the disease.
“If you don’t address the shape of the cleft, you’re not solving the problem,” Dr. Rafailov says. “It’s not a surface issue. It’s a structural one.”
What Is Pilonidal Disease
Pilonidal disease is a chronic skin infection that occurs near the coccyx (tailbone). While the cause is not entirely understood, it is believed that hair growing in the cleft (crease) between the buttocks traumatizes and penetrates the skin at the top of the crease, then becomes trapped beneath the skin. This results in irritation, infection, and the formation of an abscess.
While symptoms often vary, they can include:
- A small dimple
- Irritation
- A painful mass
- Drainage
- Nausea and fever (if infected)
Diagnosis is confirmed by a physician’s examination of the area, and treatment depends on the disease pattern. Once active inflammation or infection is resolved, the primary therapy involves hair removal using topical depilatories, shaving, or laser hair removal. Sometimes, a physician must drain the incision to reduce the inflammation and pain.
Addressing the Deeper Issue
According to research from the National Library of Medicine, recurrence rates remain higher when the disease’s deeper pathways remain untreated. While the American Society of Colon and Rectal Surgeons has acknowledged these concerns, the shift toward cleft-based approaches that address the sinus and natal cleft configuration has led many patients to request definitive treatment rather than repeated packing or drainage, which can be painful.
This emphasis on specialized care is reflected in search engine traffic over the past year, suggesting that more people have been actively researching alternatives to painful procedures that are often repeated in patient management.
Dr. Samuil Rafailov of Pilofix understands that patients seek something more permanent than the often-repeated excision-and-drainage procedures. Pilonidal Fix specializes in performing the Cleft lift, also known as the Bascom Flap repair. This complex procedure may help patients receive relief from their Pilonidal disease.
With specialized expertise and advanced treatment options, including minimally invasive procedures, Pilonidal Fix prioritizes patient comfort in a supportive environment throughout the treatment process, leading to a more positive experience from consultation through surgery.
While industry groups predict that training programs may shift to dedicated modules on cleft-based techniques as more data become available, no formal changes have been implemented to date. However, with new data and advancing science, physicians may soon be able to treat patients with less invasive, more permanent surgical procedures.







